For ages 21+ only

Play responsibly,
protect yourself

Entertainment at bd789 is meaningful only when enjoyed in a controlled and mindful way. Our one goal is to keep you safe and help you treat gaming as gaming.

21+ This site is for persons aged 21 or older only

Betting is a form of entertainment, not a source of income. bd789 wants every player to make fully informed decisions.

Option to set deposit and betting limits
Self-exclusion and break options
24/7 support — in Bengali and English
Full access to account history at all times

Our commitment

Protecting every player at bd789 is our highest priority. Betting and casino games should be a form of entertainment — never an essential part of life. We believe this entertainment can only stay enjoyable through mindful and moderate play. That is why our platform offers a range of tools and features to help you stay in control of your gaming.

Problem gambling is a real issue that can harm individuals, families, and communities. bd789 is aware of this and does not encourage any player to go beyond their means. Our Terms and Conditions set out our responsible gaming policy in detail — it is important for everyone to read them.

If you have any questions or concerns, do not hesitate to contact us. bd789 live chat and email support are available 24 hours a day, 7 days a week, in both Bengali and English.

Control is in your hands

bd789 provides a range of tools to help you monitor and manage your gaming habits. Contact our support team at any time to use them.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once active, you will not be able to deposit beyond the set amount, which helps prevent overspending.

Betting Limit

Set a maximum amount per bet or per session. This keeps you from placing excessive bets in a row and helps you stay within a plan.

Loss Limit

Decide in advance how much you are willing to lose in a given period before stopping play. Once the limit is reached, the session pauses automatically.

Session Time Limit

Set a maximum duration for continuous play. When the time is up, you will receive a notification and be advised to take a break.

Cool-Off Period

If you want to take a short break, temporarily suspend your account for a set period — from 1 day up to several weeks.

Self-Exclusion

If you need a long-term break, choose self-exclusion. Once active, you will not be able to log in or make transactions until the set period has ended.

To activate or change any of these tools, contact bd789's 24/7 live chat support — our team is always ready to assist you in Bengali.

Warning signs of problem gambling

If any of the following signs appear in yourself or someone you know, it is time to seek help.

Spending beyond budget

Using money set aside for daily expenses or savings on betting, then feeling regret afterwards.

Chasing losses

Repeatedly playing to recover previous losses and placing increasingly larger bets each time.

Tendency to hide it

Concealing the amount played and money spent from family or friends.

Restlessness when unable to play

Feeling anxious, irritable, or agitated when unable to place a bet.

Neglecting responsibilities

Prioritising betting over work, family, or social responsibilities.

Borrowing to play

Taking loans, using credit, or considering selling assets to keep betting.

Ask yourself

Think honestly about the questions below. They will give you a clear picture of your gaming habits.

Do you end up spending more than your set budget and regret it afterwards?
Do you feel that you want to stop playing but cannot?
After a loss, do you want to bet more to win it all back?
Are your family or friends concerned about your betting habits?
Do you find yourself thinking about betting instead of working, sleeping, or spending time with family?
Have you ever borrowed money for betting, or considered doing so?

If you answered "yes" to two or more of these questions, now is the time to seek help. bd789's support team and the people close to you can assist you.

Where to get help

You are not alone. If you are struggling, reach out through any of the options below — there is no need to hesitate.

bd789 Live Chat Support

Chat with us in Bengali via live chat, 24 hours a day, 7 days a week. Just ask us to activate a deposit limit, cool-off, or self-exclusion and we will act immediately.

Email Support

Write to our support email — our team assists in both Bengali and English. Your privacy is fully protected under our Privacy Policy.

Family and Friends

Talk openly with the people close to you. Support from family is one of the most effective ways to overcome problem gambling.

Professional Counselling

Reach out to a mental health professional or counsellor. Addiction treatment services are available at various government and private hospitals in Bangladesh. Seeking help is a sign of strength, not weakness.

Read our FAQ

For answers on how responsible gaming tools work, how to self-exclude, and more, see our FAQ.

bd789's accountability

bd789 never allows minors to register or participate in gaming. Age verification is mandatory when opening an account, and additional identity checks are carried out in suspicious cases.

We do not target minors or at-risk individuals in our advertising or promotional activities. To learn more about bd789, visit our About Us page.

Every person's gaming experience is different. That is why we encourage everyone to know their own limits and to seek help when needed.

Age 21+ verification is mandatory
Access for minors is strictly prohibited
Accounts reviewed for suspicious behaviour
Self-exclusion requests actioned immediately
Full access to transaction and gaming history at all times
24/7 support — in Bengali and English

Healthy betting habits

Following a few basic rules keeps betting enjoyable and reduces the risk of problems.

Set a budget first

Decide how much you will spend before you start playing and stick to that limit.

Accept losses

Placing bigger bets to recover a loss is never the answer.

Take regular breaks

Instead of playing for long stretches, take regular breaks and spend time on other activities.

Don't Bet on Emotion

Avoid betting when you are angry, frustrated, or under stress.

Betting is not a source of income

Never treat betting as an alternative to regular income — it is entertainment only.

Check your account history

Review your transaction and gaming history regularly so you can identify patterns yourself.

Questions and answers about responsible gaming

No, self-exclusion does not affect your account balance — it stays safe. However, you will not be able to log in or make any transactions while the exclusion is active. You will regain access once the period ends. Contact our live chat to activate self-exclusion or for any questions.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit takes effect after a set cooling-off period — this protects you from making impulsive decisions in the heat of the moment.

No. Once self-exclusion is activated, it cannot be cancelled before the set period expires. This policy is intentional — to ensure genuine protection and prevent impulsive changes of mind.

Start by talking to them with empathy — without blame. Encourage them to seek professional counselling. You can also let our support team know, and we will take the necessary steps.

No. bd789 strictly enforces a 21+ policy. Age is verified at registration, and additional identity documents may be requested in suspicious cases. Any account found to belong to a minor is closed immediately.

Yes, completely confidential. Your account information and support conversations are protected under our privacy policy and are not shared with any third party.

Play responsibly,protect yourself